The information that we may collect includes:
We use the information we collect to provide, maintain, protect and improve our various products and services; to develop new products, services and features; and (unless you choose not to receive this from us) to ensure that you receive relevant, tailored content.
If you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your contact information to inform you about updates and information in relation to us andour products and services (for example, letting you know about upcoming changes or improvements, or other products you can download). We may also use your contact information to inform you about other companies’ products and services. We may contact you electronically (for example, by SMS or text message, email, or via any iSAT Health™ software or applications you have installed) for marketing purposes and updates and upon downloading and/or running iSAT Health™ software you consent to receiving such communications in this manner until such time as you notify us to the contrary. If this occurs you will need to delete the iSAT Health™ software.
1. If you have given us your consent to share your personal information with companies, organisations or individuals. In respect of sensitive personal data, we would require your opt-in consent before we would share it.
3. We may need to share personal information with external companies, organisations or individuals if we have a bona fide belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with a Court order, applicable law, regulation, legal process or legitimate and enforceable governmental request; enforce applicable Terms of Service, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; protect the rights, property or safety of iSAT Health™ and/or Technet Apps™, their users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners. We process personal information on our servers in the UK.
We appreciate that different people have different privacy concerns, so we want to be clear about what information we collect and to allow you to make meaningful choices about how it is used.
You have the right to ask us not to use your information to inform you about our products and services and/or other companies’ products and services and you can exercise your right to prevent this at any time by contacting us in writing at the address shown below.
You can also use your phone or tablet’s settings to enable or block various features on our applications. However, it is important to remember that many of our services may not function properly if location services or other features are blocked.
Please remember that our aim is to make it easy for you to decide what you do or don’t want to receive, and our applications are designed to give you the ability to change these settings at the touch of a button without having to leave the application!
Some of our applications and services will allow you to share information with others. These applications will provide you with different options on sharing and removing your content.
We aim to provide you with access to your personal information when you use our services. If any of the information is wrong, our aim is to give you ways to update it quickly or delete it – unless we have to keep that information for legitimate business or legal purposes. If you want to know exactly what personal information we hold about you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. To obtain a copy of the personal information held by us, please write to us at the address shown below. Please note that a small non-refundable fee of £10 will be payable. If you contact us about changing or removing your personal information, we may ask you to verify your identity before we can act on your request. We reserve the right to decline requests if they are unreasonably repetitive, require a disproportionate level of technical effort (for example, developing a new system or fundamentally changing an existing practice), risk other people’s privacy, or would be extremely impractical (for instance, requests concerning information residing on backup tapes). We aim to maintain our services in a manner that protects information from accidental or malicious destruction. As a result, when information is removed, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
If you have any comments or questions, please contact iSAT Health™ by writing to us:
iSAT Health Ltd
2 Exchange Quay
Or complete the contact us form:
Our up to date policy can be found on this page.
If we receive any formal written complaints, we will contact the person who made the complaint to follow it up.
© iSAT Health Ltd 2016